Unfortunately not! Customised scrum cap are made to order in the colours selected. We cannot accept them back for an exchange or refund. Please get in touch with us before placing your order if you have any questions or concerns around sizing, colours or anything else. We're happy to help!

If you have found a fault with your scrum cap please contact us and we will sort it out.

Custom scrum caps are created to order in the colours chosen. This process does come with a lead time of 2 weeks. Once your scrum cap is completed we will ship it on the shipping method chosen at the check out. The delivery times can be viewed in our shipping page here.

All orders are processed at quickly as possible. The lead time is 2 weeks. Unfortunately, we are not able to guarantee delivery dates.

Express shipping is fully traceable. We also offer tracked air shipping. Once your order has been shipped you will be emailed with a tracking number. You can track the parcel via the link provided in this email.

No. A scrum cap will not prevent a concussion per se but can reduce the severity of the impact to the point where it may reduce the likelihood of that impact resulting in a concussion.